Slow Slow Com
Thursday, November 30, 2006
This whole week has been quite a bad week for me. A week of training of my patience. Cause in my office from last week onwards, the server has been driving me nuts. I always thought my old com is slow, this is even slower.
The new system has been around for one year. We’re ‘celebrating’ it’s one year anniversary soon. For our department, the system has nothing to celebrate about. The system has been getting from bad to worse since I start to use the system since June. Serene told me that the system was worse when it just started.
These two weeks, the system is slow till when you wait for the case to save, you will have more than enough time to go and make a coffee and finish up the coffee and the system is still trying to save the case.
Sometimes it’s getting on my nerves, cause you need to wait for the system to run. Time is lost in waiting. And I could not finish my work in time because of waiting. If the system is fast, I can accomplish far more things that I can do now.
I have learnt how to be more patient from these two weeks of training.
But if the speed of my work will affect other people, I will get very irritated. Cause I do not want my delay to affect other people.
For installation, if I delay to log in the hardware or software call, then the customer will greatly affected as they do not have the machine to be up and running on time. Engineers are affected also.
And for dispatching, engineers are directly impacted as if I send the calls to them late, their performance will be affected. And if they did not perform well, the whole board will always have high outstanding calls.
I still can control myself, but Cas was really annoyed by the system. Today she got so angry, even lulu messaged her on internal messenger to try to cool her down. Cas showed me the message, I find that it is really ridiculous. How can we cool down and accept such a lousy system? I do not want to compromise and settle for something like this. Cas was very angry in what lulu messaged her. She said that she do not understand why we need to affect our work because of the system. System is to help our work, not to hinder.
I wonder when will the system improve. I do not know when I will explode. It is really a good time to train my patience, and to learn the art of taking the calls so slow that customers will not have long waiting time.
Working in this call centre really trained me in many things. I do not want to go through all these again after I end the contract. Still got about 7 months to go, it is ending soon.
&lovin' Bb at 10:22 PM♥
Sunday, November 26, 2006
Today morning I woke up at 6am. Went out to exercise and have a prayer walk around my house area. My house area got a big empty space, near the Singapore Sports School. The air is very fresh in the morning. I simply loved it.
This is the second time I woke up early in the morning to have prayer walk, it is really a fantastic experience. I do not know how to describe to you. But really want to challenge you to try also. And you will know what I meant. After the prayer walk, you will fell in love with God even more.
Today I prayed for quite a number of items, did not pray for myself. I do not want to be like those who are only interested God to bless them and do not care about God Himself.
One thing good about having prayer walk in the morning is that it is very quiet. Almost not a soul can be found on the streets. And it is the first thing in the morning, your mind and heart is still fresh, you can really quiet your heart down to focus on God.
Today I went to the open space near the expressway, that place is simply awesome! I suddenly felt that God’s creation is so wonderful. I didn’t realize the world is so beautiful. Many times I just rush through life without slowing down to adore what God has created for us. And furthermore I am able to catch the sunrise. It was an awesome experience. I want to make an effort to try to come out and have prayer walk. I really love the experience. God, what you created is so wonderful! Thank You that I am able to see such a beautiful sunrise. :D
&lovin' Bb at 4:21 PM♥
Phantom of the Opera
Wednesday, November 22, 2006
WOOHOO!!!! I got the tickets for Phantom Of The Opera for next year! It is on 11th April 2007. I'm so excited! It'll definately be great.
Casandra booked the tickets for me. She got the 2nd row from the front. It's so cool man!!!! haha.. I'm really very happy that I got such good seats.
Today she told me Nuraini might not be able to make it for that day. If she is not able to make it then our side will have additional ticket. Can get someone to take the ticket. Casandra said Nuraini will confirm latest by tomorrow, we'll see how then. If she really could not come then I can ask around see anyone wants the ticket. I heard Casandra's friend might want to have the ticket. I think once confirm that we have extra ticket then I can ask around too! Hopefully is my friend that got the ticket, cause this musical only come by once in more than a decade. And it's the 2nd row from the front! How can anyone missed such good seats? haha..
We'll see how tomorrow.
&lovin' Bb at 12:30 AM♥
Dispatch again
Monday, November 20, 2006
Today I need to do dispatch again. Joey on leave today, so need to take her place. Today I came to work, I saw outstanding calls is only 4. So I was thinking doing the service maintenance to some of the customers. But from 0930 onward till 1400, the calls are pouring in. from 4 calls till 30 plus calls. No matter how hard I tried to clear, it’s still no use. Still hangs at 30plus calls.
Was quite angry, as I don't know why the manager give so many people on leave today. I got two boards, one board full strength is 5 people, and 2 on leave. Then the other board full strength about 14 people, and 2 on leave, 1 half day leave, 1 urgent leave, and 1 got MC without telling me.
I was really angry with the guy that got MC. Sorry to say that, but it's really very irresponsible. I gave him two calls from the same company, then I messaged him many times about what time can he take the next call. I chased my manager to help out also. Then at about 2 plus in the afternoon, my manager told me the engineer went to see doctor. Then at 3plus I got the message that he did not do one of the call in the morning. I was super duper angry that time. I gave him these two calls, then he only wait till 3plus in the afternoon then tell me that he did not do that call. So many colleague had chased him, but he did not respond. I don't understand such people can be team leader. Sorry to say that, I know he not feeling well, but this is simply too much. And he claimed that he informed me that he go see doctor before hand. But I didn't receive any message.
I don't want to quarrel with him further, I was really angry. Thank God that time got one engineer want to take call and is near by, I immediately give the call to him. If not I sure got scolding by customers.
Today after I have given out all the first call for tomorrow, I still have 24 outstanding. That is a lot of calls. I never seen so many outstanding calls before. I wonder what will happen tomorrow….
&lovin' Bb at 11:47 PM♥
i'm free..
Sunday, November 19, 2006
So You Would ComeHillsong
Before the world began
You were on His mind
And every tear you cry
Is precious in His eyes
Because of His great love
He gave His only Son
Everything was done
So you would come
Nothing you can do
Could make Him love you more
And nothing that you've done
Could make Him close the door
Because of His great love
He gave His only Son
Everything was done
So you would come
Come to the Father
Though your gift is small
Broken hearts, broken lives
He will take them all
The power of the Word
The power of His blood
Everything was done
So you would come
Thank You Father God, because of Your love, so I am able to stand here before You. You have done everything for me, so that I can come. Really thank You for giving a chance to be able to fellowship with You. I long for more of You. I long to fellowship with You.
How great is Your love! You care for a sinner like me, you sent Jesus to die in my place. You sent your precious Son to die for a sinner like me. I couldn't comprehend the depth of Your love for me. What can I offer to you that is great enough to save my soul? What can I give to You that are able to touch Your heart?
But before I give, You have given everything for me, just for me. Because of Your gift, I'm saved. How great is Your gift. This gift exceed everything I desire, this is the best gift I could imagine. Lord I love you.
Because of You, my life has been pieced together. Because of You, my life is complete. Because of You, my heart is made whole.
Because of You, I am able to stand upright. I no longer need to feel guilty, I no longer need to be ashamed. Because of You, Jesus.
&lovin' Bb at 4:45 PM♥
I'm Secure
Today morning went to Jo's CG. It’s near my house, just a few blocks away. Thank God for that, I no need to wake up so early.
Still kind of tired, cause it's been so long since I last slept for long time. Still couldn't really recover fully.
Met Kel to go to the cell group together, we reached on the dot. Played some games before the cell group. I was quite fun, really enjoyed the game.
This is the first time I join Jo's cell group, it's really different kind of feeling. From the praise to the offering, felt that everyone is actively participating. Feels that everyone in the cell group really take ownership, and not just waiting for the leader to stir them.
We really spent time worshipping the Lord, really drawing in to His presence. I'm really blessed by the session, God's presence was so strong.
I really love to be in God's presence, I always felt secure with Him. I felt that I can take the whole world for Him. God's love is always unfailing, His love is like a rock, never changing.
IN YOUR HANDSHILLSONG
I'M SO SECURE
YOU'RE HERE WITH ME
YOU STAY THE SAME
YOUR LOVE REMAINS
HERE IN MY HEART
SO CLOSE I BELIEVE
YOU'RE HOLDING ME NOW
IN YOUR HANDS I BELONG
YOU'LL NEVER LET ME GO
YOU GAVE YOUR LIFE
IN YOUR ENDLESS LOVE
YOU SET ME FREE
AND SHOW THE WAY
NOW I AM FOUND
ALL ALONG,
YOU WERE BESIDE ME
EVEN WHEN I COULDN'T TELL
THROUGH THE YEARS
YOU SHOW ME MORE OF YOU
MORE OF YOU
Just find that this song really describe my heart now. Thank you God. I know the Lord is with me. I'm secure in Him.
Many times we sing melodies to the Lord, we sing the word 'forever'. yesterday night I was thinking about this word. What does this word really means? Worshipping God is more than just singing a slow song, praising God is more than just singing a fast song. Praising and worshipping God demands of your life. Out of your heart, from the bottom most of your being, sing out melodies to the Lord. And you meant every single word that you sang.
Yesterday been pondering on this word 'forever'. many people said, 'I will love God forever' but how many really did that? Many will sing that during good days, and when they are in the lowest pit of their lives, they long forgotten about what they promised.
Forever is never ending, there is no destination in 'forever'. forever is like a time line without a stop. How many really commit to that promise to God?
To me, forever means no matter what happens, you will commit to the same decision you've made. Your mind is always fixed on the promise, even when times your feelings does not agree, you will die to the same decision. Even when things seems to have turn the a dead end, you will still stick to the promise and not the problem.
Forever requires all the days of my life, every single breath I take, every thing that I do, I am committed to love the Lord.
Even when times I felt that I'm in total darkness, where my heart could no longer feel, see or hear, I want to stay committed in this statement that I've made; I will love the Lord forever.
It's always easy to say, but no many people really did that. I want to be someone that will be able to run to the finishing line.
I don't want to be like many people that choose to stop and quit. I want to run to the finishing point. I know the road is not smooth, I will get injured, get hurt along the way. But even if it takes my whole life, I want to run to the end. Even when times I don't have strength to run, even it takes all of my being to move forward, I will gladly do it. Cause I want to be committed to the Lord forever.
Even when there are problems that is bigger than me, even if it takes to takes courage and lower down my pride, I want to complete what God called me to do. I have nothing to lose, but everything to gain. I know that if I strengthen my courage and be bold for God, all my life will be blessed. I do not want to be somebody that cannot take up the challenge to serve God with all my heart, all the days of my life. I want to be like Jesus, committed to the end. I want to be like Jesus, whose love is never changing and is overflowing.
God, I want to love You forever.
&lovin' Bb at 1:20 PM♥
Super sian week
Friday, November 17, 2006
This week is a very horrible week for me. On Tuesday I almost lost my voice. But thank God that I got my voice back on Wednesday.
This week I don't know why so many people call the call centre. Been picking up call non-stop. I can only rest when I aux out. This week I taking installation, so is additional job for me. Got a feeling I will permanently take installation. Interesting.
Today after lunch, start to feel dizzy. Suddenly don't feel like talking. Taking calls become very difficult for me, some customers also got difficulty hearing my voice. Can't think also. Thank God afternoon installation not a lot, cleared most of the installation calls in the morning. Then today the last call at 6pm. I got a call from India, first time received call from overseas. Really interesting.
It's been a long time since I got the very sick feeling. Must start to declare that I'm healed in Jesus name. these few weeks don't have enough sleep. Tonight must really rest well, if not tomorrow no need to go service already. Got to go!
&lovin' Bb at 11:15 PM♥
Rev Dr Ulf Ekman weekend services
Last week was Rev Dr Ulf Ekman service weekend. I went for both services and I never regret coming. Although I need to sacrifice my sleeping time, but it’s all worth it. I was simply awesome.
Pastor talked about the Holy Spirit. Currently I am reading a book written by John Bevere, book entitled 'Drawing Near'. The book is really a blessing to me. It talks about drawing near to God, into His presence, that He wants us to draw near to Him. He yearns to fellowship with us. The book also talked about the Holy Spirit. Many times we neglected the Holy Spirit. After reading that particular chapter, really want to draw closer to the Holy Spirit.
It is exactly what Pastor preached during the weekend services. I was so blessed by the message. Although I was physically very tired, but my spirit was really excited of what God is going to do in future. Pastor prophesied that our church is going to go on to maturity, and God is going to pour out His Spirit, more than ever before.
The sermon was great, after the sermon is greater. The presence of God was so strong. Really love to linger in His presence.
During Saturday's service, after Pastor finished preaching, we're all praying. Suddenly I have a vision of myself doing something. I can't say what is the things that I do, but what I can say is regarding my future. I not sure whether this vision is really from the Lord. But that thought, that vision kept appearing in my mind the past few days. Felt that God is going to do a new thing in my life.
Remember few weeks ago God spoke to me. I've been asking Him about my future, like what I'm going to do in future and many other questions. Although I already have a plan in mind, but I do not know whether this plan is the same as God's plan. Then one of the night, I remember very clearly what God told me. He said He did not want to reveal to me cause it's simply too much for me to comprehend now. I was told to take things one-step-at-a-time. I was really excited of what God has installed for me in the future. I was secured that God will definitely take care of me, my needs, my desires, my burdens.
Only time will tell whether the vision that I saw last week was really from the Lord. Really looking forward for the adventure I have with God every single day!
&lovin' Bb at 12:46 AM♥
Dinner with parents.
Thursday, November 16, 2006
Last Monday, I went to have dinner with my parents. We met at Takashimaya first. After that we decided to go to Wisma Atria Food Republic to have our dinner, since both of them never been there before. They are surprised that Wisma have such a big food court like this.
We walked around in the food court, we can’t decide on what to eat. We want to find some place to settle down first, but it’s too crowded, we couldn’t find any seats. We pass by a Korean food stall, and we decided to eat Korean food. It’s because my dad wants to try one of the dish, but mainly is because that stall have seats available, we do not need to wait.
We ordered quite a number of items. Ordered mixed rice in stone bowl, saba fish, chicken soup with jinsheng.
We couldn’t finish the food. It’s simply too much. This stall is one of the best Korean meal I ever tasted. If full marks is 5 stars, I’ll grade it 3 and a half. The price is not really expensive, but consider it’s in a food court, the price is slightly above the average. Total cost of that meal is about $40.
Next time I want to try many other kinds of food. Thinking about that makes me hungry.
&lovin' Bb at 11:43 PM♥
Pledging weekend!
Sunday, November 05, 2006
this week's svc was AWESOME! hee..
this week is the pledging weekend.. to be honest.. i don't have a definate amount in mind. i roughly have a figure. but i haven't really have an amount from God..
every year i'll pray for an amount to give.. and God always come thru again and again.
even before svc, i really don't have an amount in my heart that i felt that is from the Lord...
during the svc, the presence of God is strong.. esp after the preaching of the word.
pastor talked about giving the precious, the last time i gave my precious.. i could still remember very clearly... that time i really cried in the svc when i hold onto my envalope. to me.. that time is really alot.. that time i'm still studying. i could remember that time.. i hold onto the envalope so tight.. so so tight... some part of my heart really dont wanna let it go.. some part of my heart thinks that why i am so foolish that i gave so much away.
but one thing cleared all my doubts in my heart.. i know that God is bigger than anything else. God is bigger in my situation, God is bigger than the amount of money that i clung onto so tight in that envalope. although i don't see what happens in the future, the Lord sees and the Lord provides..
during the svc.. i was reminded about that day... i really wanna give to God my best.. i wanna give as much as possible.. this half a year must really save up... really wanna chip in alot to build God a great house!!
when i write the pledge form on sat.. i felt that i should put an amount that is more than what i initially planned... although the difference is not alot per month, it really makes alot of difference. like what pastor said, there is a difference between giving your surplus money and giving your livelihood.. this time it really hurts when i write down e figures.. i was thinking.. God.. this time you really got to come thru for me.. not sure whether i can have enough to survive after giving...
my God is BIG.. so strong so mightly.. my God is good.. He's so good to me..
but i really wanna give above and beyond what i pledged.. hee.. think it'll be very challenging. don't wanna save up for myself this time round. i know the Lord will provide for me in future. :D
thinking back.. since the first arise and build that i participated. every single time my financial situation got better after i gave.. i believe that as i continue to give.. one day.. my reaping will overtake my sowing.. and i could have more than enough.. that i could live a life of abundance.. i could live a life that God really desire me to live in this life time..
looking forward to give God an offering that will touch His heart.
&lovin' Bb at 11:56 PM♥
going to town
Friday, November 03, 2006
today after work went out with cas kim and jen.. hee.. went to town together.. hee.. bought a necklace from mintmark for kim as bdae pressie.. hee.. a cat pendant.. think she like it.. hee..
we had dinner together.. jen joined us after we had our dinner.. we walk around.. from far east all e way to centrepoint that area.. haha.. really long walk..
really never walked so fast when shopping..haha.. think got used to working speed.. cas and kim really walk fast sia.. jen and i slowly walk at e back.. cause we saw alot of very very nice shoes.. hee.. (hmm.. since when i start to fell in love with shoes?!!?! )
anyway.. wah.. saw alot of nice boots.. hee.. wanna buy sia.. really v nice.. but no money.. so sad.. hmm.. must save up and buy lots of nice nice boots.. hee..
anyway.. went to centrepoint that area.. kim showed us her new work place.. is a pub.. building is shop house.. whole area got the very artistic feel... really nice.. just that i really can't stand e smoke smell..
and she brought us to a very ulu coffeeshop near holiday inn.. hee.. we sat there drink teh tarik.. quite nice sia.. hee..
we talked about alot of stuff.. mainly talking about work.. cause work really have endless topics.. haha.. talked about lulu(former eileen).. about new girl.. really got lot of things to talk.. hai.. but at least these past few months.. i really changed alot as a person in this job.. able to gain more confidence..
when i just came in.. everytime sure kena lulu tekan.. cause i not confidence in the things that i do.. then lulu see that i not confident enough.. she say i do things wrongly. at first i will feel very mistreated.. but what to do.. i no confidence in my work..
but now i can see i getting better..
cause i need to do installation. there is one case where the company need to have software installation. but this case need a form submitted to us before we can make that arrangement.
then on the 30th oct, i checked. no form. then i didn't sent software call. then on the 1stnov, sales side chase for the software issue. then on that day i checked again, the form was there, dated 27oct. now the sales chasing... if i am the same few months ago.. i sure say maybe i have overlooked that form.. like that lulu sure tekan me..
that time lulu wanna ask me what happened to that case. i told her i couldn't find e form loh.. if not i will not indicate there no PS form. i never seen myself sound so confident in front of her before sia.. then she TOTALLY got nothing to bite back.. then she start to ask me bout the new girl.. whether she know the stamp need to change date not.. then true enough.. she didn't change e date of the stamp (by the way.. since tuesday she is doing installation. so since then she didn't change e date at all.. OMG.. still at 31 oct.. )
anyway.. haha.. i won't let lulu bully me again.. haha..
&lovin' Bb at 1:33 AM♥
Name: Manman<3
God's Little Girl, Bb, Dance, Love, W16, Paint, Food, Sleep
.jpg)
.jpg)
.jpg)