First day of dispatching...
Wednesday, August 23, 2006
finally i pulled through the first day of my dispatching.. today.. it's another busy day.. i totally can't take call at all.. busy dispatching calls..
for north district.. it really has alot of engineers.. good thing is that when call is high.. i can get more people to help.. but the bad part is that i really need to send call fast.. today the engineers keep chasing me to take calls.. really getting out of breath.. cause don't know why they all take call at the same time.. hai~ then my speed is really very limited.. so when i dispatch one out.. 3 more come in and take call.. then in between also have some hic ups.. and when engineers call you.. you need to pick up.. oh man.. really got alot of things to do..
but thank God that today the calls is not as high as last two days.. today the calls average at 20 like that.. really thank God.. haha.. if not i am going to kill myself.. haha.. just kidding..
today casandra's side the call is super super high.. alot of company chase her for svc.. but her engineers are really very limited... could see that she's really stressed out..
then i'm supposed to plan next day's call from 4pm onwards.. but at 5.30 i haven't even start planning .. thank God joey at 5.45 help me to take call.. so that i can concentrade on planning. i plan till 6.35 and at 6.49 then go back.. hai~~ so late..
really want to thank God that today the calls is not really high.. and most of the customer are really nice and not really very demanding.. if not i can really die...
but today after work i blank out again.. but today is slightly better than yesterday.. at least today's blank out not so serious...
tomorrow will be a better day..
&lovin' Bb at 9:16 PM♥